Friday, March 17, 2017

Unable to find Vendor Invoice

Unable to find Vendor Invoice

Yesterday, an AX user was attempting to create a Vendor Invoice from a Purchase order.  In the middle of that operation, his client lost connection to the AOS due to a network issue.

After that, we couldn't find the invoice anywhere.  It didn't get posted and it wasn't in 'Pending' or 'Open' Vendor invoices.  After doing a little research, I found this post which had a couple different solutions to try.

Deleting the record in 'Accounts receivable -> Inquiries -> History -> Invoice history and matching details' worked perfectly.

Thanks to 'ERP Software Blog', whoever you are, for the post!